Protect Yourself from Fraud

SCAM ALERT: There has been an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless a payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They are capable of manipulating Caller ID information to disguise themselves as ComEd.

A ComEd representative will NEVER call you to ask for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have questions about your account, call ComEd's Customer Service Line at (800) 334-3013.

If you believe that you are a victim of this scam, please call the Illinois Attorney General's office at (800) 386-5438 or visit their website, illinoisattorneygeneral.gov/consumers/.